Telephone helpline for families of children and young people with additional needs
Provided by Suffolk County Council
We know there may well be questions and anxieties for students and their families around what the return to school might bring. The helpline will run from now through to the end of September with the purpose being to respond to any queries and concerns from our families around the return to school. For example, it might be a child is anxious about the return to school and getting back to learning after the long period of absence. It might be about Special Educational Needs and the support in place for children on their return, or it might be a question around school attendance. Whatever it might be, we hope to offer our help.
The helpline number is 0345 606 6172. On calling the number the parent or carer will be asked to provide some details about their query and it will be directed to the right team/officer for support. A response will be offered within 2 working days.